Privacy Policy

1. Who We Are

PainMine ("we", "us", "our") is a web-based tool that analyzes YouTube comments to extract business insights. We are operated as an independent project. For any privacy-related questions, contact us at contact@painmine.com.

2. Information We Collect

We collect the following information when you use PainMine:

• Account information: Your name and email address when you sign up via Clerk.
• Usage data: YouTube URLs you submit for analysis, credit usage, and analysis history.
• Payment information: Processed securely by Paddle. We do not store your payment card details.
• Technical data: Browser type, IP address, and usage logs for debugging and improving the service.

3. How We Use Your Information

• To provide and improve the PainMine service
• To manage your account and credits
• To process payments securely
• To respond to support requests
• To send important service updates (no spam)

4. Third-Party Services

We use the following third-party services:

• Clerk — Authentication and user management
• Convex — Database and backend infrastructure
• Groq — AI analysis of comments
• YouTube Data API — Fetching public YouTube comments
• Paddle — Payment processing
• Vercel — Hosting and deployment

Each service has its own privacy policy. We only share data necessary to provide the service.

5. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and data at any time by emailing contact@painmine.com.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at contact@painmine.com.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes via email or a notice on the site.

9. Contact

For any privacy questions: contact@painmine.com